1. Introduction
Darwin AI Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ai-lab.darwinapps.com (the "Site").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us when you:
- Submit a contact form: We collect your name, email address, company name (optional), and message content.
2.2 Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device, including:
- Usage Data: Information about how you use our Site (pages visited, time spent, etc.)
- Device Data: Browser type, operating system, IP address (anonymized)
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site. See our Cookie Policy below for more details.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services that may be of interest to you
- Improve our website and services
- Analyze how visitors use our Site to enhance user experience
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the information concerned and the context in which we collect it:
- Consent: You have given us permission to process your personal information for a specific purpose (e.g., submitting a contact form, accepting cookies)
- Legitimate Interests: Processing is necessary for our legitimate interests (improving our services, website analytics) and does not override your rights
- Legal Obligation: Processing is necessary to comply with the law
5. Cookies and Tracking Technologies
5.1 What Are Cookies
Cookies are small text files stored on your device that help us improve your experience on our Site. We use cookies to understand how you interact with our Site and to remember your preferences.
5.2 Types of Cookies We Use
- Essential Cookies: Required for the operation of our Site (e.g., storing your cookie consent preference)
- Analytics Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously (Google Analytics)
5.3 Cookie Consent
We will only use analytics cookies after obtaining your explicit consent through our cookie banner. You can withdraw your consent at any time by clearing your browser cookies. Essential cookies cannot be disabled as they are necessary for the Site to function.
5.4 Google Analytics
With your consent, we use Google Analytics to analyze website traffic. We have configured Google Analytics to:
- Anonymize IP addresses
- Disable advertising features and personalization
- Disable cross-device tracking (Google Signals)
For more information about how Google uses data, visit Google's Privacy Policy.
6. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., email delivery, analytics)
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Contact Form Data: Retained for up to 2 years or until you request deletion
- Analytics Data: Google Analytics data is automatically deleted after 26 months
- Cookie Consent Records: Stored for 1 year, after which consent is re-requested
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request that we limit how we use your data
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to our processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time (without affecting the lawfulness of processing based on consent before withdrawal)
To exercise any of these rights, please contact us at ai-lab@darwinapps.com.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers comply with applicable data protection laws and that your data receives an adequate level of protection.
11. Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
12. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: ai-lab@darwinapps.com
- Website: darwinapps.com
15. Supervisory Authority
If you are located in the EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.